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WELLBEING FOR KIDS PTY. LTD. PRIVACY POLICY Wellbeing For Kids Pty. Ltd. is committed to protecting your personal information in accordance with the Australian Privacy Principles in the Privacy Act as well as other applicable legislation. Our privacy policy relates to the personal information we collect about you as our customers, visitors to our websites, apps, social media and members of the public. We respect your Privacy and we endeavour to keep your personal information completely confidential. We would only release personal information if we were required to by law to facilitate court proceedings; enforce or apply our terms and conditions; or protect the rights, property, or safety of Wellbeing For Kids Pty. Ltd. our users, or others. We collect personal information for the purposes of delivering our products and services and communicating with Customers regarding our services through our website. We collect personal information: • from users – when they register an enquiry, book a class through the online booking form• from suppliers or third parties – when they are engaged to supply services to us, provide information to us or invoice us for the provision of services; • when we receive enquiries through the Website and when the Website is otherwise accessed or used. The kind of personal information we may collect will depend on who you are (e.g. a customer or supplier) and the nature of your interaction with us, and may include your full name, email address, company name, billing information and other personal information. If you do not provide us with all the information we request, we may not be able to deliver our services. Wellbeing For Kids Pty. Ltd. will seek to take all reasonable steps to keep any information we hold about you secure, accurate and up to date. Your information is stored on secure servers and Wellbeing For Kids Pty. Ltd. will take all reasonable steps to ensure that our employees and contractors respect the confidentiality of any personal information held by us. You should notify us immediately if there is any unauthorised use of your account or any other breach of security. However, Wellbeing For Kids Pty. Ltd. does not accept responsibility for any consequences of the unauthorised access to your information. As with most websites, we collect information on web site activity such as the number of users who visit the site, the date and time of visits, the number of pages viewed, from which country and web browser the site has been accessed and the address of any web sites from which this site has been accessed. This information alone does not identify an individual. It simply provides us with statistics that we can use to analyse and improve your experience on our web site. We may amend this Privacy Policy from time to time. The current version will be published on our website. SECURITY Your personal and payment information security is highly important to us at Wellbeing For Kids Pty. Ltd. We take website and credit card security extremely seriously and have in place security measures that provide the highest level of protection available. • All credit card details are encrypted and never made visible. • The payment gateway uses EV SSL Certificates to protect all transaction details, ensuring that credit card and customer data is safe. • We do not store your credit card details. If you have any questions about this Privacy Policy, or if you wish to request access to your personal information, correct or update your details or raise any privacy concerns you may have, please contact us at [email protected] Collection and Management of Personal Information Wellbeing For Kids is committed to protecting the privacy of individuals who engage with our services. We collect and manage personal information in accordance with applicable Australian privacy principles and the Safety by Design framework. What personal information we collect We may collect personal information including (but not limited to):
How we collect personal information Personal information is collected directly from individuals when they:
How we use personal information Personal information is used for purposes including:
We only use personal information for the purpose for which it was collected, or a related purpose that would reasonably be expected. Storage and security of personal information We take reasonable steps to protect personal information from misuse, loss, unauthorised access or disclosure. Information is stored securely using password-protected systems and trusted third-party platforms with appropriate security measures in place. Access to personal information is limited to authorised personnel who require it to perform their role. Disclosure of personal information We may disclose personal information to third-party service providers who assist us in operating our services (such as booking systems, learning platforms, payment processors and communication tools). These providers are required to handle information securely and only for authorised purposes. We do not sell or rent personal information to third parties. Access, correction and complaints Individuals may request access to, or correction of, their personal information by contacting us. We take privacy concerns seriously and will respond to complaints in a timely and respectful manner. Use of Sub-Processors Wellbeing For Kids uses a limited number of trusted third-party service providers (“sub-processors”) to support the delivery of our services. These sub-processors may collect, store, or process personal information on our behalf for purposes such as event registrations, online training delivery, website hosting, email communication, and document storage. Personal information may be stored or processed within Australia and, in some cases, overseas (including the United States). Wellbeing For Kids takes reasonable steps to ensure that all sub-processors have appropriate privacy, confidentiality, and security safeguards in place. Sub-Processors Used by Wellbeing For Kids Pty. Ltd. TryBooking Event and training registrations, ticketing and payments Australia Name, email address, phone number, billing and transaction details https://www.trybooking.com/au/info/privacy Zoom Delivery of online training sessions and meetings Australia, United States Name, email address, audio and video during sessions, IP address https://explore.zoom.us/en/privacy/ Thinkific Hosting and delivery of online courses and learning content Canada, United States Name, email address, login details, course progress https://www.thinkific.com/privacy-policy/ Weebly Website hosting and content management United States IP address, website usage data, contact form submissions https://www.weebly.com/privacy Gmail (Google Workspace) Email communications with participants and facilitators Australia, United States Name, email address, email content https://policies.google.com/privacy Gmail Cloud Storage (Google Drive) Storage of training materials, records, and administrative documents Australia, United States Name, email address, documents related to training and administration https://policies.google.com/privacy MailerLite Email marketing communications and newsletter distribution United States and European Union Name, email address, organisation (if provided), email engagement data (opens/clicks) https://www.mailerlite.com/legal/privacy-policy Acceptable Usage Policy Last updated 2025 This Acceptable Usage Policy (“AUP”) outlines the rules and responsibilities that apply to all users of Wellbeing for Kids to ensure the service is used safely, responsibly, and in compliance with privacy and safety standards, especially in educational settings. By accessing or using our service, users agree to follow this policy. 1. Who This Policy Applies To This policy applies to all users of Wellbeing For Kids, including:
2. Acceptable Use Users must:
3. Unacceptable Use Users must not:
4. Privacy and Data Protection We are committed to protecting user privacy. Personal information is handled in accordance with our Privacy Policy and relevant laws such as the Australian Privacy Principles (APPs). 5. Reporting Concerns Any misuse of the platform or suspected breach of this policy should be reported to: [email protected] 6. Consequences of Breach Violation of this policy may result in:
We may update this policy from time to time. All users will be notified of significant changes. |
Wellbeing For Kids
Suite 159 179 Queens Parade Clifton Hill VIC 3068 Australia |
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© Wellbeing For Kids Pty. Ltd. All rights reserved. Suite 159 179 Queens Parade Clifton Hill VIC 3068 Australia [email protected] View Privacy Policy View Terms of Use |